COVID-19 Policy – Updated October 2020
We are still experiencing supply chain disruptions, staff shortages and delivery delays but as we settle in to our ‘new normal’ we’ve found that we are able to fulfil and ship hundreds of orders a week, and we’re now trying to work through our back orders too.
To those of you whose orders we were unable to fulfil during the height of the pandamic, we are deeply sorry, we normally pride ourselves on our customer service and ensuring each customer has the perfect product and fit but we were simply overwhelmed for a period that we’re still working through now.
A huge thank you to all of our customers for being so patient and understanding during the delays. As an independent business of 27 years we are so grateful for your continued custom and support.
We have been working hard to ensure our website is as up to date as possible, but with such a demand for some products coupled with supply chain disruption we have found that sometimes stock is moving through our suppliers and our store faster than we can keep up. We are checking availability daily to keep you as up to date as possible.
As Victorias restrictions start to ease we’re looking forward to Christmas hopefully as more staff are allowed back in the store and more stock is starting to come into Australia but please do be aware that we are still working with delays both into and out of the shop and catching up with the deficit Australia was left with mid-Covid.
We hope you’re all staying healthy and happy and looking forward to summer,
Bill and the Bladeworx crew
BLADEWORX PTY LTD
LEVEL 4 RESTRICTIONS - CHANGES
Due to the Level 4 Restrictions, our in-store customer service is suspended until the restrictions are lifted. You can order online 24/7 or over the phone 10AM-5PM - 7 days.
Online and telephone orders are available for collection by appointment 7-days 10AM-5PM
Great store with a huge range & friendly & helpful staff.
Yi Chang Thomas Kennedy
Staff have excellent knowledge of products and are good at helping customers find the product most suitable for them.
Store has a wide selection of blades, skates, skateboards, hockey equipment and accessories. A worthy stop for beginners to higher level speed movers(?) 😅.
Fantastic place to shop. Kat was amazingly helpful and the put to get her a great package at a fantastic price. Would recommend to everyone. I'll definitely be back. Thanks Kat and Bill and everyone.
We don't want to talk about ourselves.
In fact, we find it difficult to show you who we are, without seeing you in person.
In more than 25 years of business, we have seen thousands of happy smiles from our customers.
The moment when people realize that they can do something extraordinary is priceless.
We have seen two-year-old kids put on inline skates for the first time and managed to make the shaky first moves.
We have seen seventy-year-old seniors jumped on the latest trick scooter and laughed exhiliratingly.
We have seen couples caught each other when they fell while trying skateboards, with love and encouragement.
We have been with many generations of skaters from Day One. The stories are truly amazing.
Being overly obsessed with those stories, we keep adding more fun things. So that you can challenge yourself in a new skating discipline. Hence the widest range of 'wheels' stuff we carry now.
We promise you will find something for yourself, or for your loved ones.
Begin your rolling adventure today.